Privacy Policy

Information We Collect

The primary personal information we collect is your email address. We use this information to create and manage your account, authenticate your access to the service, communicate with you about your use of Scan2Sheet, and respond to customer support requests.

Beyond your email address, we generally do not collect additional personal information unless you choose to provide it directly, such as when you contact us for support, send us feedback, or communicate with us about billing or account matters. In those cases, we will use the information you provide only for the purpose of handling that request.

Like most digital services, some limited technical information may also be processed as part of normal website and app operations, such as basic device, browser, or connection data required to deliver content securely and keep the service functioning properly. This operational data is used to maintain performance, security, and reliability rather than to identify you personally for unrelated purposes.

How We Use Your Information

We use your information for a limited set of legitimate business purposes directly related to operating Scan2Sheet. These purposes include authenticating your account, enabling access to features you have signed up for, providing customer assistance, communicating important service-related notices, and improving the stability and usability of the platform.

Your email address may also be used to send essential administrative communications, such as account verification messages, service updates, important notices about your subscription or access, and responses to inquiries you initiate. We do not use your email address in a way that is inconsistent with the reason you provided it to us.

We do not use personal information for broad profiling, and we do not collect information beyond what is reasonably necessary to deliver the service. Our goal is to keep our data practices proportionate to the product we provide.

When Information May Be Shared

We do not sell, rent, or trade your email address or other personal information to third parties. We may share limited information only in narrow circumstances where doing so is necessary to operate Scan2Sheet or comply with legal obligations.

For example, information may be processed by trusted service providers that help us run essential parts of the service, such as authentication, infrastructure, communications, hosting, or customer support systems. These providers are expected to handle data only as needed to perform services on our behalf and not for their own unrelated purposes.

We may also disclose information if required to do so by law, regulation, court order, or other valid legal process, or when we believe disclosure is necessary to protect our rights, investigate fraud, enforce our terms, or help maintain the safety and integrity of the service.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect the information under our control from unauthorized access, misuse, alteration, disclosure, or destruction. These measures may include access controls, secure service providers, and operational practices intended to reduce risk.

No website, application, or transmission method can be guaranteed to be completely secure. However, we work to maintain safeguards that are appropriate to the nature of the information we hold and to limit exposure wherever practical. We also review our processes over time so that our security practices remain aligned with how the service operates.

Data Retention

We keep personal information only for as long as it is reasonably necessary to provide the service, maintain your account, meet legal or regulatory obligations, resolve disputes, or enforce applicable agreements. When information is no longer required for these purposes, we aim to delete it or reduce it to a form that no longer identifies you, where reasonably practicable.

Your Choices

You may choose not to provide certain information, but doing so can limit your ability to access parts of the service that depend on that information, including account authentication and customer support. If you would like to make a request related to your account information, you can contact us using the details below and we will review the request in accordance with applicable obligations and the practical needs of operating the service.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, security practices, or operational processes. When updates are made, the revised version will be posted on this page and the effective date will be updated accordingly.

Continued use of Scan2Sheet after a revised Privacy Policy becomes effective indicates acceptance of the updated terms to the extent permitted by law. We encourage users to review this page periodically so they remain informed about our current privacy practices.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at contact@scan2sheet.com. We will make reasonable efforts to respond promptly and address privacy-related inquiries in a clear and responsible manner.